Privacy Policy
Effective Date: August 20, 2020
Thank you for choosing Haul Relief Courier Solutions LLC. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our courier services.
1.Information We Collect
Personal Information: When you use our services, we may collect personal information such as your name, address, phone number, email address, and payment information.
Delivery Details: We collect information related to your deliveries, including pickup and delivery addresses, package details, and any special instructions provided by you.
Device Information: We may collect information about the device you use to access our services, including IP address, browser type, and operating system.
2.Use of Information
We use the information we collect to provide and improve our courier services, including processing bookings, delivering packages, and communicating with you about your deliveries.
Personal information may also be used for billing purposes, to respond to inquiries, and to send service-related notifications.
We may use aggregated and anonymized data for analytical purposes to improve our services and customer experience.
3.SMS Privacy Policy
Haul Relief Courier Solutions LLC will not sell or share your mobile opted-in consent data with any third parties.
4.Sharing of Information
We may share your information with third-party service providers who assist us in delivering packages, processing payments, or providing customer support.
Your information may also be disclosed as required by law or to protect our legal rights, property, or safety, or the rights, property, or safety of others.
5.Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6.Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7.Your Choices
You may choose not to provide certain personal information, but this may limit your ability to use some of our services.
You can update or correct your personal information by contacting us using the information provided below.
8.Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete the information as soon as possible.
9.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website or app. Your continued use of our services after the changes are implemented constitutes your acceptance of the updated Privacy Policy.
10.Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: customerservice@haul-relief-cs.com
By using Haul Relief Courier Solutions LLC, you consent to the terms of this Privacy Policy. Thank you for trusting us with your information.
Haul Relief Courier Solutions LLC
5900 Balcones Drive Ste.20759
Austin, Texas 78731
1-888-501-3077
Terms of Service
Effective Date: August 20, 2020
Welcome to Haul Relief Courier Solutions LLC! We’re delighted to have you choose our services. Please read these terms carefully before using our courier service.
1.Acceptance of Terms
By using Haul Relief Courier Solutions LLC, you agree to abide by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
2.Description of Services
Haul Relief Courier Solutions LLC offers reliable and efficient courier services for deliveries within Texas. Our services include [same-day delivery, next-day delivery, specialized deliveries].
3.Booking and Service
Booking: Customers can book our services through our website, mobile app, or by phone. Booking details must be correct and complete.
Service Execution: We will reasonably trya reasonable effort to deliver packages within the specified time. Delays may occur due to factors beyond our control (e.g., traffic, weather).
4.Pricing and Payment
Pricing: Prices for our services are displayed on our website or app and may vary based on delivery distance, package size, and service type.
Payment: Payment is due at the time of booking unless otherwise agreed upon. We accept all major credit and debit cards, Venmo, Zelle, Paypal etc. All payments are non-refundable once services are made.
5.Responsibilities
Customer Responsibilities: Customers must provide accurate pickup and delivery information, ensure packages are properly packaged and labeled, and follow all legal requirements related to their shipments.
Our Responsibilities: We will handle packages with care, maintain confidentiality of package contents, and adhere to agreed-upon delivery schedules to the best of our ability.
6.Limitation of Liability
Haul Relief Courier Solutions LLC is not liable for delays or failures in delivery due to circumstances beyond our control, including weather conditions, traffic delays, or acts of nature.
- Our liability for any damage or losses arising from our services is limited to the cost of the courier service fee paid for the affected delivery.
7.Privacy Policy
- We respect your privacy and handle personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information as described therein.
8.SMS Terms and Conditions
Haul Relief Courier Solutions LLC sends text messages to those that opt in. Messages we send include Delivery Notifications, Account Notifications, Customer Care and message frequency will be based on delivery updates and requests, generally ranging from 2-5 messages per transaction or inquiry. Message and data rates may apply. Text HELP or contact us at customerservice@haul-relief-cs.com for support. Text STOP to opt out of future messages at any time.
9.Changes to Terms
- Haul Relief Courier Solutions LLC reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective upon posting on our website or app. Continued use of our services after such changes constitutes acceptance of the revised terms.
10.Termination
- Haul Relief Courier Solutions LLC reserves the right to terminate or suspend access to our services for any reason, including violation of these Terms of Service, without liability.
11.Contact Us
- If you have any questions or concerns about these Terms of Service, please contact us at 5900 Balcones Drive, Ste 26736, Austin, TX, 78731.
These Terms of Service govern your use of Haul Relief Courier Solutions LLC. Thank you for choosing us for your courier needs!